Privacy Policy

Last updated: July 2026

At Koko & Ki, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect information such as:

• Your name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment details (processed securely by our payment providers)
• Information about how you use our website through cookies and analytics

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Respond to your enquiries
• Send order updates and customer support communications
• Send marketing emails if you have subscribed (you can unsubscribe at any time)
• Improve our website, products and customer experience

Payment Information

We do not store your credit card or payment details. Payments are processed securely through our trusted payment providers.

Sharing Your Information

We only share your information when necessary to operate our business, such as with:

• Shipping and delivery providers
• Payment processors
• Email marketing providers
• Website and analytics services

We do not sell or rent your personal information to third parties.

Marketing Emails

If you subscribe to our mailing list, we may occasionally send you updates about new collections, product launches, special offers and news from Koko & Ki.

You can unsubscribe at any time by clicking the unsubscribe link in any email.

Keeping Your Information Safe

We take reasonable steps to protect your personal information and use secure systems to help keep your data safe.

Your Rights

You may request to access, update or delete your personal information at any time by contacting us.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Koko & Ki

Email: hello@kokoandki.com

Website: kokoandki.com